Position Overview

We are seeking a seasoned, customer-service-focused Staffing and Client Coordinator to support recruiting and daily staffing operations for an established client account in the Madison area.

This is a hands-on role ideal for someone who enjoys working with people, solving problems quickly, and keeping staffing operations running smoothly. The position focuses on recruiting, employee support, scheduling coordination, and maintaining strong communication with both employees and the client.

We are looking for someone dependable, organized, responsive, and comfortable in a fast-paced environment.

Who will thrive here

Someone who...

• enjoys staying organized
• communicates quickly
• likes helping employees
• handles fast-moving situations calmly
• dependable, steady, showing initiative
• a lead personality

This Role May Not Be Ideal For Someone Seeking:

• Senior HR leadership responsibilities
• Remote work
• Primarily strategic or corporate recruiting
• High-level management compensation structures
• Prefer highly structured environments with little day-to-day change

Responsibilities

Recruiting & Staffing Support

• Source, screen, and interview candidates for entry-level positions
• Coordinate onboarding, orientations, and new hire paperwork
• Maintain a consistent pipeline of candidates
• Support attendance tracking, employee communication, and retention efforts
• Assist with employee questions and basic issue resolution

Client & Customer Service

• Maintain professional communication with the client and internal team
• Provide timely updates regarding staffing needs and coverage
• Help ensure open positions are filled quickly and efficiently
• Build positive relationships with employees and client contacts

Administrative & Operational Support

• Maintain accurate records in ATS and staffing systems
• Coordinate background checks, drug screens, and onboarding steps
• Support scheduling and workforce tracking activities
• Assist with improving recruiting and staffing processes as the program grows

Brand Representation

• Attend job fairs, chamber and community events
• Present themselves professionally and represent the company brand
• Not afraid to make connections and bring new leads

Qualifications

Required

• 2+ years of recruiting, staffing, customer service, or workforce coordination experience
• Strong communication and follow-through
• Comfortable working in a fast-paced environment
• Good organizational skills
• Experience using Microsoft Office and basic recruiting systems

Preferred

• Staffing agency or high-volume recruiting experience
• Manufacturing, industrial, or light industrial staffing experience
• Experience supporting attendance, scheduling, or workforce coordination
• Growing the business in the area

Ideal Candidate

• Positive and professional
• Reliable and responsive
• Strong sense of urgency
• Team-oriented
• Customer-service focused
• Comfortable handling employee issues calmly and professionally
• Present themselves well
• Lead personality

Work Environment

• Full-time
• Office-based role in Madison, AL
• Occasional local hiring events or client visits
• Local travel