Position Overview
The Staffing Team Lead plays a critical role in launching and managing a growing staffing services program. This position is responsible for leading daily recruiting and staffing operations while managing and developing a small team supporting an entry level temporary workforce for an existing client.
This is a hands on leadership role requiring someone who can recruit, place, and support employees while also building structure, guiding the team, and ensuring consistent service delivery in a startup environment. The Staffing Team Lead serves as both an operational leader and a key point of contact for internal stakeholders and the client.
Key Responsibilities
Leadership & Team Management
- Lead, coach, and support recruiters and staffing coordinators within an expanding service area
- Set daily priorities, monitor workloads, and ensure accountability for performance and results
- Provide guidance on candidate screening, hiring decisions, and employee issue resolution
- Foster a positive, professional, and compliant work culture for internal staff and temporary employees
- Act as the primary escalation point for staffing, employees, or operational challenges
Talent Acquisition & Staffing Operations
- Oversee and actively participate in sourcing, screening, interviewing, and placing entry level temporary employees
- Develop and maintain a consistent pipeline of candidates to meet ongoing client demand
- Ensure timely onboarding, credentialing, and readiness of all placed workers
- Monitor attendance, performance, and retention, address issues proactively
Client Support & Relationship Management
- Support service delivery for the assigned client by ensuring staffing levels and quality expectations are met
- Communicate staffing updates, challenges, and solutions clearly and professionally
- Partner internally to adjust staffing strategies based on client needs and volume changes
- Maintain a strong understanding of the client’s work environment and expectations
Compliance, Documentation & Systems
- Ensure all candidate and employee documentation meets legal, regulatory, and client specific requirements
- Maintain accurate records within the applicant tracking system (ATS) and related platforms
- Support onboarding requirements including background checks, drug screens, and I 9 verification
- Reinforce compliance with employment laws, company policies, and safety standards
Process Development & Continuous Improvement
- Assist in building and refining staffing processes, workflows, and best practices
- Track and report key staffing metrics such as fill rates, retention, and time to fill
- Identify gaps or inefficiencies and recommend practical solutions
- Contribute to scaling the operation as additional volume or customers are added
